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  • Building Your Co-op's Culture: The Supervisor's Role
    May 1, 2019
    9:00 am - 4:00 pm
This course is only open to cooperative members of the AIEC. For more information, call Mary Zitek at 217-241-7934.

Building Your Co-op’s Culture: The Supervisor’s Role

Date:  Wednesday, May 1, 2019
Location:  AIEC Headquarters  |  6460 S. Sixth Frontage Road  |  Springfield, IL
Registration: 8:30 a.m.
Class Hours: 9:00 a.m. – 4:00 p.m.
Instructor:  Bryan Singletary
Competency: Governance and Strategy, External Leadership, Getting Results, Working Through Others, Doing the Right Thing
Registration Deadline: April 19, 2019

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Course Overview:

“Culture eats strategy for breakfast,” is a famous quote by the late business management guru Peter Drucker. All great organizations have great cultures, and great cultures are designed intentionally, not left to chance. Organizational culture is defined as a system of shared assumptions, values and beliefs which governs how people behave in organizations. This course addresses the steps supervisors can take to help build a culture where employees trust each other, hold themselves (and others) accountable, focus their efforts on the co-op’s goals and strive to continuously improve their processes.

Learning Objectives:

  • Explain the tremendous impact culture has on organizational effectiveness.
  • Describe your co-op’s culture and the purpose and values that the culture supports.
  • Recognize the responsibility that supervisors have in supporting a positive culture.
  • Adjust your leadership techniques to better align your team members with your co-op’s purpose and values.
  • Anticipate changing member needs at your co-op and discuss how your co-op’s and your team’s cultures can help meet these needs:

Key Topics:

  • What is organizational culture?
  • How to see culture
  • Benefits of a strong, positive culture
  • Impact of a negative culture on the four mission-critical areas (safety, member service, reliability and cost control)
  • What drives culture – purpose and values
  • Case studies of co-ops living their purpose
  • Cultural challenge faced by U.S. organizations
  • Supervisors’ responsibilities in supporting culture
  • Quinn model of organizational culture types
  • Changing member needs and your co-op’s culture

Who Should Attend?

This program is intended for co-op staff with leadership responsibilities ranging from individual contributors considering a supervisory role, to new and experienced supervisors and middle managers. Regardless of where you are in your co-op’s supervisor and manager hierarchy, this program offers a learning plan just for you.


Lunch and break refreshments will be served.

Credit Available:

One (1) credit will be awarded upon the successful completion of this course. Credit for this course will be applied toward NRECA’s Supervisor and Management Development Program (SMDP).


  • Governance and Strategy:
    • Vision and Strategic Orientation – Takes a broad scale, long-term view, that focusing on the future needs of the organization and members
    • Lead Change and Manage Risk – Identifies and actively manages risk in a VUCA environment
  • External Leadership:
    • Community Engagement – Places the cooperative in a collaborative position for maintaining and growing healthy communities.
    • Focuses self and co-op on the needs of the member.
  • Getting Results:
    • Innovation – Develops new insights into situations and applies different and novel solutions to make improvement
  • Working Through Others:
    • Influence Others – Persuades and motivates others towards an outcome consistent with the co-op’s mission, vision and values.
  • Doing the Right Thing:
    • Commitment to Co-op Values – Acts in ways that put the co-op’s values and principles above one’s personal needs and goals.

Cancellation Policy:

Cancellations made prior to the registration deadline will not be charged. Cancellations made after the registration deadline and  more than 48 hours prior to the event will be charged $15. Cancellations made within 48 hours of the course or if there is a “No Show,” will be charged $25. Substitutions are allowed.

Rooming Blocks:

The Baymont Inn
5871 S. Sixth Street
Springfield, IL

Cutoff date 4-24-19
$67.49 plus tax

The Comfort Inn & Suites
3675 S 6th St
Springfield, IL 62703

Cutoff date 4-17-19
$75.00 plus tax



Venue Phone: (217) 529-5561

6460 S 6th Street Frontage Rd E
United States