MSR/CSR Training Nov 18th Option
- November 18, 2019
9:30 am - 3:30 pm
Front office employees are the first people with whom members come into contact. They must be equipped to handle difficult and sensitive situations in person and on the phone.
- Healthy Habits for Managing Stress in the Workplace
- Discussing Critical Communication Issues
- Dealing with Difficult Members/Situations
Attendance will be $50 per person. Registration deadline is November 1st.
The same agenda is being presented by all guests and speakers on both days.
Continental breakfast, lunch and snacks will be served.
Please contact Ashley Graham at (217) 241-7916 or email@example.com
Download the agenda here: MSR-CSR Agenda
Venue: AIEC Headquarters
Venue Phone: (217) 529-5561Address:
6460 S 6th Street Frontage Rd E